Khelo Game Terms & Conditions – Complete Guide in Bengali

1General Terms & Conditions

By accessing, registering on, or using any service offered by Khelo Game, you are deemed to have fully accepted these Terms & Conditions. These terms form a legally binding agreement between Khelo Game and its users. It is therefore important to read the complete Terms & Conditions carefully before using the platform.

Khelo Game is an international online betting platform operating under a valid gaming license. Our services are intended solely for individuals who are legally permitted to participate in online betting in their country of residence.

Scope of Application

These Terms & Conditions apply to all Khelo Game services, including Sports Betting, Live Casino, virtual games, and the mobile application. Additional terms may apply to specific promotions or services and will operate alongside these general terms.

• These terms apply to all Sports Betting and casino games
• The same rules apply to both the mobile app and website
• Accepting any bonus means you also agree to the associated bonus terms
• Third-party payment services are subject to their own terms and conditions

2Account Registration & Eligibility

To register an account on Khelo Game, users must meet certain eligibility requirements. Khelo Game strictly ensures that only eligible individuals can sign up on the platform.

Registration Eligibility

• You must be 18 years of age or older
• Online betting must be legally permitted in your country of residence
• Each individual may only register one account
• All information provided during registration must be accurate and truthful
• Anyone previously banned by Khelo Game is not permitted to register

Account Information & Security

During registration, you must provide your full name, date of birth, email address, and mobile number. If any information is found to be inaccurate or misleading, Khelo Game reserves the right to suspend or terminate the account and may forfeit any balance held within it.

Keep your password and login credentials strictly confidential. You are solely responsible for any unauthorized use of your account. If you notice any suspicious activity, contact our customer support immediately.

KYC Verification

Khelo Game complies with international anti-money laundering regulations. For large withdrawals or any suspicious activity, we may request a copy of your national ID, passport, or driving licence for identity verification. The platform reserves the right to hold withdrawals until KYC verification is complete.

3Betting Rules

Before placing any bet on Khelo Game, make sure you are familiar with the rules applicable to that bet. Once a bet is confirmed, it cannot be changed or cancelled, so please bet carefully.

Bet Acceptance

• A bet is only valid once the system confirms it
• Pre-match bets are accepted until the event kicks off
• Odds in live betting may change in real time
• If a bet is cancelled due to a technical issue, a full refund will be issued
• Minimum bet amount is ৳10; maximum limits vary by event

Bet Cancellation Policy

Khelo Game reserves the right to void bets and refund stakes in the following circumstances:

• If an event is postponed or cancelled
• Incorrect odds displayed (obvious error)
• If the outcome of an event cannot be confirmed for any reason
• If a bet is not properly recorded due to a system error

Parlays & Multiple Bets

Khelo Game allows parlay bets combining multiple events. If any leg of a parlay loses, the entire bet is considered lost. If a leg ends in a draw or is cancelled, that leg is removed and the remaining odds are multiplied accordingly.

4Bonus & Promotion Terms

Khelo Game offers a range of bonuses and promotions, each with its own terms that must be followed. Accepting a bonus means agreeing to the associated terms and conditions.

Welcome Bonus

New members can receive a welcome bonus of up to 150% on their first deposit. The following conditions must be met to qualify:

• The first deposit must be a minimum of ৳500
• A 30x wagering requirement must be met before the bonus amount can be withdrawn
• Wagering must be completed within 30 days of the bonus being credited
• This bonus can only be used on Sports Betting (minimum odds 1.50)
• This bonus is available once per user

Cashback & Reload Bonuses

The weekly cashback bonus is calculated based on net losses. A specific promo code may be required for reload bonuses. Full terms for each promotion are available on the promotions page.

VIP Program

Khelo Game offers a three-tier VIP Program for regular bettors – Silver, Gold, and Platinum. VIP members enjoy exclusive cashback, faster withdrawals, a dedicated account manager, and special promotions. VIP tier is determined by monthly betting volume.

5Deposit & Withdrawal Policy

All financial transactions on Khelo Game are fully secure and encrypted. We support the most popular mobile banking methods to make things convenient for users in Bangladesh.

Deposit Rules

• Minimum deposit: ৳200
• Accepted payment methods: bKash, Nagad, Rocket
• Deposits are usually credited to your account instantly
• No additional charges on deposits
• Only use payment methods registered in your own name

Withdrawal Rules

• Minimum withdrawal: ৳500
• Daily maximum withdrawal limits are determined by account tier
• Withdrawal processing takes between 15 minutes and up to 24 hours
• The bonus portion cannot be withdrawn until the wagering requirement is met
• Withdrawals must be made using the same method used for the deposit

6Responsible Betting

Khelo Game believes betting is a form of entertainment, not a source of income. We encourage all users to bet in a healthy and responsible manner.

Self-Regulation Tools

Khelo Game provides every user access to the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Betting limit: Limit your betting amount within a set time period
• Session limit: Set a time limit for continuous betting sessions
• Cooling-Off Period: Take a break lasting anywhere from 24 hours to 30 days
• Self-Exclusion: Temporarily suspend your account for a set period

To activate these tools, contact customer support or go to your account settings. For more details on responsible betting, visit our Responsible Gaming View page.

7Account Suspension & Termination

Khelo Game reserves the right to immediately suspend or permanently terminate any account for the following reasons:

• If you register with incorrect or false information
• Operating multiple accounts
• If bonus abuse or fraudulent activity is attempted
• If there is suspicion of money laundering or illegal financial activity
• If a user engages in activity that poses a threat to platform security
• If identified as a minor

8Privacy & Data Protection

Keeping your personal data secure is a top priority at Khelo Game. We collect, store, and use your information in compliance with international data protection regulations.

• All data transfers are secured with 128-bit SSL encryption
• Personal information is never sold or shared with third parties
• Anonymous usage data may be analyzed to improve our services
• Information may be shared with government authorities when required by law

For more details, visit our Privacy Policy View page.

9Dispute Resolution

For any disputes or complaints, please reach out to our customer support team first. We are always happy to resolve issues in a friendly and cooperative manner.

Complaints Process

1. Submit a complaint via live chat or email
2. An initial response will be provided within 48 hours
3. Final resolution of complex matters will be provided within 7 business days
4. If you are not satisfied with the resolution, you may appeal to the licensing authority

10Policy on Changes to Terms & Conditions

Khelo Game reserves the right to modify these terms and conditions, in part or in full, at any time. Users will be notified of significant changes via email or an in-platform notification.

• The effective date of any changes will be clearly stated
• Continued use of the platform after any changes will be considered acceptance of the updated terms
• If you do not agree to the updated terms, you may request to close your account
• Bets placed before any changes will remain subject to the previous terms

The date of the latest update will always be displayed at the top of this page. We recommend visiting this page regularly to stay informed.